Flexible Project & Technology Support
From Business Need to Successful Implementation.
Get experienced business and technology support through a flexible annual package — a cost-effective alternative to expensive full-time and hourly support.
Discuss Your Project NeedsRight Expertise
Access experienced professionals with cross-industry experience.
Flexible & Agile
Use support hours based on your needs and changing priorities.
Cost-Effective
Get maximum value from a fixed annual investment.
Better Outcomes
Clear requirements. Better decisions. Successful delivery.
- High fixed employment cost
- Benefits & overheads
- Ongoing commitment
- Utilization gaps
- Fixed capacity
- Costs remain even when not fully utilized
- Cost tied to time spent
- Pay for every billable hour
- Costs can increase with additional hours
- Less budget predictability
- Engagement tied to billed time
- May not be focused on your priorities
- Fixed annual investment
- Pre-defined support hours
- Use hours based on priorities
- Predictable support level
- Value focused on outcomes
- Upgrade as needs grow
Choose the Support You Need
Three flexible packages to support your projects and technology initiatives.
Essential
Business Analysis & Advisory SupportFor organisations needing focussed support for specific projects or initiatives.
- Business & project discovery
- Requirements analysis & documentation
- Business process analysis
- Business cases & project charters
- Stakeholder engagement & workshops
- Vendor engagement & coordination
- Solution assessment & analysis
- Project documentation & deliverables
- Ongoing advisory and guidance
Professional
Project Delivery Support- Project initiation & planning support
- End-to-end project delivery support
- Stakeholder & vendor management
- Solution and implementation coordination
- Functional & configuration support
- Testing & business readiness support
- Implementation documentation
- Go-live and post-implementation support
- Ongoing project advisory
Growth
Extended Project Delivery Support- Extended project delivery capacity
- Support across multiple initiatives
- Parallel business and technology projects
- Ongoing stakeholder & vendor coordination
- Functional & configuration support*
- Implementation & business readiness support
- Enhancements & continuous improvement
- Ongoing analysis and documentation
- Post-implementation & operational support
- Strategic project advisory
How It Works
A simple and flexible approach to get you the support you need.
Submit a Request
Share your project or technology need whenever it arises.
Assess & Plan
We review your request and estimate the support required.
Prioritize
We align on priorities based on business impact and urgency.
Deliver Support
We provide the agreed support within the target timeframe.
Track Usage
You can track your remaining hours throughout the year.
Upgrade Anytime
Easily upgrade to a higher package as your needs grow.
Business Outcomes We Help Deliver
Clarity
Clearer requirements and expectations
Efficiency
Improved processes and optimized workflows
Quality
Better solution fit and successful delivery
Speed
Faster decisions and time-to-value
Value
Greater value from your technology investment
Flexible Support. Multiple Project Needs. Greater Business Value.
Tell us about your projects and priorities, and we'll recommend the right level of support.
